Privacy Policy
Last updated: 18 October 2026
1. Introduction
Clickorio (“Clickorio”, “we”, “us” or “our”) is an AI-first SEO and GEO marketing company based in Greater Noida, India. We respect your privacy and handle personal data with care, transparency and only for clear business purposes.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have. It applies to our website www.clickorio.com, our enquiry and audit forms, our email and phone communication, and the services we deliver to clients, including SEO, AIO/GEO, PPC, E-Commerce SEO and Web Development.
We process personal data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000 and the rules made under it. Where we work with clients or visitors from other regions, we also respect the privacy laws that apply to them, such as the GDPR in the European Union and the UK.
By using our website or sharing your information with us, you acknowledge that you have read and understood this policy. If you do not agree with it, please do not use our website or submit your details.
2. Information We Collect
We collect only the information we need to respond to you, deliver our services and run our business. This falls into four groups.
a) Information you give us directly
- Name, email address, phone or WhatsApp number
- Company name, job title, website URL and industry
- Details you share in contact, quote, free SEO audit or consultation forms
- Messages, project briefs, feedback and any files you send us
- Information you provide when applying for a job or internship, such as your CV
b) Business and billing information (clients)
- Billing name, business address and GST number, where applicable
- Invoices, payment records and transaction references (we do not store full card or bank account numbers; payments are handled by banks or payment providers)
- Contracts, scopes of work and project communication
c) Technical and usage information
- IP address, browser type, device type and operating system
- Pages visited, time spent, links clicked, referring website and approximate location (city or region)
- Cookie identifiers and similar tracking data (see Section 5)
d) Information from other sources
- Publicly available business contact details, such as those on company websites or professional networks, used for relevant B2B outreach
- Referrals from existing clients or partners
- Lead and campaign data from advertising platforms when you respond to our ads
3. How We Collect Information
We collect information through fair and lawful means, mainly when you:
- Fill in a form on our website or landing pages
- Email, call, message or book a meeting with us
- Sign a proposal, contract or onboarding form as a client
- Browse our website, which records technical data through cookies and analytics tools
- Interact with our ads or social media pages on Google, Meta, LinkedIn, Instagram or X
- Subscribe to our newsletter or download a resource
- Apply for a role with us
We do not buy personal data from data brokers.
4. How We Use Your Information
We use personal data only for specific, legitimate purposes, and only to the extent needed for those purposes:
- Responding to enquiries: replying to your questions, preparing proposals, quotes and free audits
- Delivering services: planning and running SEO, GEO, PPC, e-commerce and web development projects, and sharing reports and updates
- Managing our relationship: onboarding, invoicing, payments, contracts and customer support
- Improving our website: understanding how visitors use our pages, fixing errors and improving content and user experience
- Marketing: sending newsletters, industry updates, case studies or service information that may interest you, with an easy way to opt out
- Security: detecting spam, fraud, misuse and unauthorised access
- Hiring: reviewing job applications and contacting candidates
- Legal compliance: meeting tax, accounting and other legal obligations, and responding to lawful requests from authorities
We rely on your consent, the performance of a contract with you, our legitimate business interests, or a legal obligation, depending on the purpose. Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing that took place before it.
5. Cookies and Tracking Technologies
Cookies are small text files that a website stores in your browser. They help the site remember your preferences and help us understand how visitors use it. We also use similar technologies such as pixels, tags and scripts.
| Type | Purpose | Examples |
|---|---|---|
| Essential | Needed for the website, forms and security to work | Session, form and spam-protection cookies |
| Analytics | Show how visitors find and use our pages so we can improve them | Google Analytics, Microsoft Clarity |
| Marketing | Measure ad performance and show relevant ads on other platforms | Google Ads tag, Meta Pixel, LinkedIn Insight Tag |
| Preference | Remember choices such as cookie consent | Consent banner cookie |
You can accept or reject non-essential cookies through our cookie banner. You can also block or delete cookies in your browser settings at any time. Blocking some cookies may affect how parts of the website work.
To opt out of Google Analytics across websites, you can use the Google Analytics Opt-out Browser Add-on. You can manage ad preferences through your Google and Meta account settings.
6. Client Data and Access to Marketing Platforms
To deliver our services, clients often give us access to their business accounts and data. We treat this access as confidential and use it only for the agreed work.
- Account access: We may be given access to Google Search Console, Google Analytics, Google Ads, Google Business Profile, Meta Business Suite, Merchant Center, website CMS, hosting or similar tools. We prefer user-level or manager access over shared passwords.
- Purpose limits: We use client data only to analyse performance, run campaigns, make agreed website changes and prepare reports for that client.
- Customer data of clients: If a client’s account contains their own customers’ personal data, such as leads or CRM contacts, we process it on the client’s instructions and do not use it for our own purposes.
- AI tools: We use AI-assisted tools for research, analysis and content work. We do not enter clients’ confidential or personal data into AI tools without a business need and appropriate safeguards.
- End of engagement: When a project ends, we return or delete client data we hold, and the client can remove our access from their platforms. We may keep reports and records where the law requires.
Specific confidentiality and data handling terms may also be set out in a client’s contract or NDA. Where they differ from this policy, the contract applies.
7. Sharing and Disclosure
We do not sell, rent or trade your personal information. We share it only in the limited cases below:
- Service providers: trusted vendors who help us run our business, such as website hosting, email (Google Workspace), CRM and email marketing tools, analytics, payment processing and cloud storage. They may use your data only to provide their service to us.
- Advertising and analytics platforms: Google, Meta, LinkedIn and Microsoft, through the cookies and tags described in Section 5.
- Professional advisers: accountants, auditors and legal advisers, under confidentiality.
- Legal requirements: government authorities, courts or law enforcement when required by law, or to protect our rights, users or the public.
- Business changes: a buyer or successor if Clickorio is involved in a merger, acquisition or sale of assets, subject to this policy.
- With your consent: any other sharing you have agreed to, such as using your logo or results in a case study or testimonial.
We require third parties to protect your information and handle it in line with applicable law.
8. Marketing Communications and Opt-Out
We may send you emails, WhatsApp messages or calls about our services, insights or offers when you have asked for them, are an existing client, or when we reasonably believe our services are relevant to your business.
You can stop receiving marketing messages at any time by:
- Clicking the “unsubscribe” link in any marketing email
- Replying “STOP” to a message
- Emailing us at info@clickorio.com with the subject “Unsubscribe”
We will act on your request promptly. We may still send you service-related messages, such as invoices, project updates or replies to your requests.
9. Data Retention, Security and International Transfers
Retention. We keep personal data only as long as needed for the purpose it was collected, or as required by law.
| Data | How long we keep it |
|---|---|
| Enquiries and leads that do not become clients | Up to 24 months after the last interaction |
| Client contracts, invoices and billing records | As required by Indian tax and accounting laws (usually 8 years) |
| Client project data and platform access | For the engagement, then returned or deleted |
| Job applications | Up to 12 months, unless you join us |
| Analytics data | As per the retention settings of the analytics tool |
After this period, we securely delete or anonymise the data.
Security. We use reasonable technical and organisational measures to protect your data from loss, misuse and unauthorised access. These include HTTPS encryption on our website, two-factor authentication on business accounts, role-based access for our team, secure cloud storage and confidentiality obligations for staff and vendors. No method of transmission or storage is fully secure, so we cannot guarantee absolute security. If a personal data breach occurs, we will notify affected people and the relevant authorities as required by law.
International transfers. Some of our service providers, such as cloud, email and analytics tools, may store or process data on servers outside India. When this happens, we rely on providers that apply strong security standards and we transfer data only as permitted under Indian law.
10. Your Rights
Subject to applicable law, you have the right to:
- Access: ask what personal data we hold about you and how we use it
- Correction: ask us to correct, complete or update inaccurate data
- Erasure: ask us to delete your data when it is no longer needed, unless we must keep it by law
- Withdraw consent: withdraw consent you have given, at any time
- Grievance redressal: raise a complaint with our Grievance Officer (Section 13)
- Nominate: nominate another person to exercise your rights in case of death or incapacity
If you are in the EU or UK, you may also have the rights to restrict or object to processing and to data portability.
To use any of these rights, email info@clickorio.com. We may ask you to verify your identity before acting on a request, and we aim to respond within 30 days.
11. Children’s Privacy
Our website and services are meant for businesses and adults. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a child has shared personal data with us, please contact us and we will delete it promptly.
12. Third-Party Links
Our website, blog and reports may link to other websites and platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any information with them.
13. Grievance Officer and Contact Us
If you have any questions, concerns or complaints about this policy or how we handle your data, please contact our Grievance Officer. We will acknowledge your complaint and aim to resolve it within 30 days.
- Grievance Officer: Atik
- Company: Clickorio
- Address: Tower 3, Golden I, 402, Bisrakh Road, Tech Zone IV, Greater Noida, Uttar Pradesh 201318, India
- Email: info@clickorio.com
- Phone: +91 85276 36380
If you are not satisfied with our response, you may approach the Data Protection Board of India or the data protection authority in your region.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or the law. The latest version will always be on this page with the “Last updated” date at the top. For significant changes, we may also notify clients by email. We encourage you to review this page periodically.